Contact Fashion Nova at 2801 East 45th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP. Don't worry, we'll do the math for you.īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g. In every case, we prorate the discount across all applicable items in your specific order. When you contact Fashion Nova about your issue, it is important to provide as much detail and evidence as possible to help them speed up the resolution process. If you return the $10 item you will get $6 in credit. Fashion Nova uses this shipping service to ship to USPS facilities and may be the reason your package may be delayed or missing. You can call their customer service line at (866) 689-6996 or log a support ticket by email at customerservicefashionnova. If you return the $15 item you will get $9 in credit. But how we calculate it, is you got the $15 item for $9 and the $10 for $6 as the $10 discount is prorated across the 2 items. The $10 item in this case would be the item you got for free. One was a $15 item and the other was a $10 item. Let's say you redeemed a BOGO for 2 items. The easiest way to do this is to give you an example. If an item is identified as damaged, a 50% restocking fee will be reduced from your return amount. Upon receipt of your return our returns processing team inspects all garments for stains, holes, defects, and wear. In the case they missed an item please contact us and include the order number and item(s) missed. It is up to the returns processing associate to locate your items manually for any order returned that was not done through our Returns Portal. Please do not group returns like this in the future as it can cause major delays and incorrect crediting. If you lost access to your email you’ll need to contact us below with your order number, full name, and billing address. Please make sure to check all folders including Spam on the email address associated with your order. Orders sent without following this process will be delayed and may cause crediting issues.Īll returns will be refunded via gift cardĭue to the nature of our fast limited supply sourcing we do not offer refunds to the original form of payment. By submitting your phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. To ensure fast and accurate processing please use the Returns Portal before sending back your return.
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